Privacy Policy

e-Real ("we", "us", "our") operates the website e-real.in and the e-Real mobile application (together, the "Service"), a classifieds and real estate marketplace. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service, you agree to the collection and use of information as described here.

1 Information We Collect

Information you provide directly:

• Account information: name, email address, phone number, and password when you register or log in.
• Listing information: property/item details, price, location/city, description, and photos you upload when posting an ad.
• Communications: messages you send through our in-app chat feature to other users.
• Support requests: information you share when contacting us via the Contact Us page or customer support.

Information collected automatically:

• Device and usage data: device type, operating system, app version, IP address, and general usage patterns.
• Location data: if permitted, your approximate location to show relevant listings nearby.
• Cookies: used on the website to keep you logged in and remember preferences.

App permissions: Internet access (to load listings and communicate with our servers), and Camera/photo storage access (only when you choose to upload photos for a listing).

2 How We Use Your Information

• Create and manage your account
• Display your listings to other users
• Enable direct chat between buyers and sellers
• Verify listings and reduce fraudulent or duplicate posts
• Send you service-related notifications
• Improve, secure, and troubleshoot the Service
• Comply with legal obligations

We do not sell your personal information to third parties.

3 Sharing of Information

• With other users: your name and any contact details you include in a listing or chat are visible to users you interact with, necessary for the buy/sell/rent functionality.
• With service providers: third parties that help operate the Service (e.g. hosting, analytics, notifications), permitted to use data only to provide these services to us.
• For legal reasons: if required by law, court order, or to protect the rights, property, or safety of e-Real, our users, or the public.
• Business transfers: if e-Real is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

4 Data Retention

We retain your account and listing information for as long as your account is active, or as needed to provide the Service. You may request deletion of your account and associated data at any time.

5 Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6 Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or update your personal information via your account profile
• Request deletion of your account and data
• Withdraw consent for location or camera access at any time via your device settings
• Opt out of promotional communications

To exercise these rights, contact us at +91 9871487254 support@e-real.in .

7 Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8 Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and encourage you to review their policies separately.

9 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date above, and where appropriate, through the Service or via email.

10 Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Email: support@e-real.in
Address: Amruta Appt. Flat no 3, Colony 5, Prabhat Road Karve Nagar Pune Maharashtra 411052